Frequently Asked Questions 

Fibre internet uses optical fibre cable to transmit data as pulses of light rather than electrical signals over copper cable. This means significantly faster speeds, lower latency, and a more stable internet connection regardless of distance from the exchange. Full fibre internet delivered directly to your home or business is known as FTTH (Fibre to the Home) or FTTB (Fibre to the Business), and it represents the most reliable form of broadband connectivity currently available in South Africa.

These acronyms describe where the fibre optic cable terminates. FTTH brings the fibre directly into your home. FTTB terminates at your office or business premises. FTTC (Fibre to the Cabinet) stops at a street cabinet and uses copper cable for the last stretch. FTTT (Fibre to the Tower) connects cell towers directly via fibre. FSN specialises in FTTH, FTTB, FTTC, and FTTT installations depending on the requirements of each project.

Open access means that the fibre network infrastructure is available to multiple internet service providers rather than being locked to a single ISP. This gives residents and businesses the freedom to choose their preferred internet service provider and package without being tied to one company. FSN builds and manages open access networks, which means you can select from a range of fibre internet providers once our infrastructure is live at your estate or business park.

Optic fibre internet is substantially faster than ADSL or LTE in terms of both download and upload speeds. A standard fibre connection can deliver speeds from 25 Mbps up to 1 Gbps depending on the package chosen, and it maintains consistent performance even during peak usage hours. For households with multiple users streaming, working from home, or gaming simultaneously, full fibre internet is the most reliable option available.

Fibre rollout depends on a combination of factors including the density of demand in an area, wayleave approvals from local municipalities, the network infrastructure requirements of the terrain, and the commercial viability of the project. If you are an estate manager or developer and would like to bring fibre to South Africa's next great gated community, visit our start your project page to begin a conversation with our team.